Lights strives to offer a premier shopping
experience for each customer. We realize that a
simple return policy offers the greatest in customer
satisfaction. Below please find the required steps
to return an item to our processing center.
Please note that all
warranties are held by each respective manufacturer.
first requirement is an RGA (return goods
authorization) number. To obtain this authorization
please give us a call from 8:00AM-4:00PM PST. (877)
479-2838 Please have a copy of your invoice and/or
order number for reference when calling. You will
be given additional instructions on how to complete
your return, including how to address the package.
It's important that
the directions are followed or the return will be
refused at the shipping dock.
For items that are defective and/or need repair the
manufacturer will handle the replacement or repair.
Please give us a call and we will give you the
proper return address and information for each
manufacturer. Note that defective items or repairs
must be within the specified warranty period or
additional charges will apply.
For items that you wish to have a refund on or were
damaged in shipping we will give you the return
address for our returns processing center during the
LSH Lights will accept returns for refund or
exchange up to 30 days from original purchase
(invoice) date. No Exceptions!
returns are subject to management approval and will be charged a 25% restocking fee. Items
that have been installed are not returnable. International Orders are not returnable for any
All Returns need to
include all original accessories and instruction
manuals and must be re-boxed as new in the original
that have cut wires, dents, dings, scratches, show
signs of installation or missing the original
product manuals will not be accepted for return or
Full Sized Lightbars,
Push Bumper, Headlight Flashers, Red Tag Items and Special Order Items
are not returnable.
Credits and Refunds on returned items will be issued
within 15 days from receipt at our processing center
after they have been evaluated.
returned for exchange for new items or alternate
items must be returned as new and undamaged
equipment, with all instruction manuals in the
original shipping box. All exchanges are
subject to management approval.
Items that have cut wires, dents, dings, scratches,
show signs of installation or missing the original
product manuals will not be accepted for exchange.
Full Sized Lightbars, Push Bumper, Headlight
Flashers, Red Tag Items and
Special Order Items are not exchangeable.
are not exchangeable for any reason.
If you refuse a
shipment from us, you will automatically be charged
a 50% restocking fee!
If an item does fail quality inspection, no
credit will be issued and the customer will be
responsible for arranging for it's return with in 15
days of notification. After that the item will be